📝We take every concern seriously.

📝Our goal is to have all customers sign off on their completed project after our team finishes and goes over what was completed, so that full satisfaction is agreed upon at that time. If you’re not satisfied with the service you received from a member working on your project and did not mention it during the final stages of completion, please feel free to reach out to us via email at [email protected], and describe the details of the matter in full, so that our team can review and create a plan of action based on the needs.

📝If there is any issues that arise from a completed project (these things happen from time-to-time), please feel free to reach out to us via email at [email protected], or use the form in our 'Contact Us' section and describe the details, etc., so that our team can review and create a plan of action to try and rectify the issues in a timely manner.

📝Once your comments or concern are received, they will be reviewed carefully, and you’ll receive a response within a reasonable timeframe outlining any next steps our team will deem required. Our work ethic is rooted in care, quality, and long-term client relationships, so be assured your outreach will be fielded accordingly to the proper team member and responded to during each phase of moving the issue through the channels at the company.

📝When external professionals are brought in, we’ll work with them to help address concerns if applicable. We aim to make things right — because that's how trust is built.